legal/Refund & Cancellation Policy

Refund & Cancellation Policy

What happens if plans change.

last updated 1 October 2026
01

Deposits

Project deposits secure your dates and cover early work, so they are non-refundable.

02

Rescheduling shoots

Shoots can be moved free of charge with at least 72 hours’ notice.

03

Cancelling retainers

Monthly retainers can be cancelled with 30 days’ written notice.

04

Questions

Email hello@clutchvisuals.ae and we’ll sort it out.

Questions? Email hello@clutchvisuals.ae